About Northwood Clinic: a patient-centred medical clinic in Canada
Northwood Clinic is dedicated to providing accessible, high-quality healthcare services to patients across Canada. Our mission is to deliver comprehensive primary care that respects each patient's unique needs, values, and goals. We believe that effective healthcare is built on trust, clear communication, and continuity of care with a dedicated family doctor or general practitioner.
At the heart of our practice is a commitment to patient-centered care. This means listening actively to your concerns, explaining diagnoses and treatment options in plain language, and involving you in every decision about your health. We recognize that you are the expert on your own life, and we strive to partner with you to create care plans that fit your circumstances, preferences, and priorities.
Our team of experienced primary care physicians provides a full spectrum of services, from routine checkups and vaccinations to chronic disease management and coordination of specialist referrals. We emphasize preventive care services—regular screenings, lifestyle counseling, and early intervention—to help you stay healthy and avoid serious illness.
We believe in shared decision-making: your voice matters. Together, we will weigh the benefits and risks of tests and treatments, discuss your questions and concerns, and choose the path that aligns with your values. Preventive care is not just about tests—it is about empowering you with knowledge, resources, and support to live your healthiest life.
Whether you are new to our clinic or have been a patient for years, we are honored to be part of your healthcare journey. Our goal is to build lasting relationships, provide consistent care, and support you through every stage of life.
What to expect at a medical consultation
Understanding the flow of a typical clinic visit can help you feel more comfortable and prepared. Here is what you can expect during a medical consultation at Northwood Clinic:
Check-in and registration
When you arrive for your clinic appointment, you will check in at the reception desk. Please bring your provincial health card, photo identification, and any relevant medical documents (such as recent test results or specialist reports). If you are a new patient, you may be asked to complete a health history form. Arriving a few minutes early allows time for paperwork and ensures your appointment starts on time.
Medical history and symptom review
Your primary care physician or a member of the care team will review your medical history, current medications, allergies, and the reason for your visit. Be prepared to describe your symptoms in detail: when they started, what makes them better or worse, and how they affect your daily life. This information helps your doctor understand your situation and make an accurate diagnosis.
Physical examination
Depending on your concern, your doctor will perform a focused physical examination. This may include checking your vital signs (blood pressure, heart rate, temperature), listening to your heart and lungs, examining the affected area, or conducting other assessments. Your doctor will explain each step and ensure your comfort and privacy throughout the exam.
Diagnosis and treatment plan
After gathering information and completing the examination, your doctor will discuss their findings with you. They will explain the likely diagnosis, recommend tests or treatments, and outline next steps. You will have the opportunity to ask questions, express concerns, and participate in decisions about your care. If further investigation is needed, your doctor will order lab tests, imaging, or referrals to specialists.
Follow-up and ongoing care
Before you leave, you will receive clear instructions for follow-up: when to return, what symptoms to watch for, and how to contact the clinic if you have questions. Your doctor may schedule a follow-up appointment, send a prescription to your pharmacy, or provide written information to support your care at home. Continuity is key—your patient care center team will track your progress and adjust your treatment plan as needed.
Care commitments table
| Commitment | What it means for patients | How you can help |
|---|---|---|
| Clear communication | Plain-language explanations and next steps | Bring questions and confirm understanding |
| Privacy and respect | Confidential handling of personal health information | Share only what you're comfortable sharing |
| Prevention-first approach | Screening and lifestyle guidance when appropriate | Track goals and attend follow-ups |
| Coordinated referrals | Help navigating specialist care when needed | Keep copies of reports and appointment dates |
This table outlines the commitments we make to every patient and the ways you can actively participate in your care. Partnership between patients and providers leads to better outcomes, greater satisfaction, and a more positive healthcare experience.
Canadian context and resources
Northwood Clinic operates within the Canadian healthcare system, which is built on principles of universal access, public funding, and patient-centered care. We encourage all patients to take advantage of credible, authoritative resources to deepen their understanding of health topics and make informed decisions.
The Government of Canada provides comprehensive health information, including guidelines on disease prevention, vaccination schedules, mental health support, and access to provincial health services. Visit Government of Canada: Health services and information for a wide range of resources tailored to Canadian residents.
Understanding the scope and philosophy of family medicine can also help you appreciate the role of your primary care physician. For an overview of the specialty, see Wikipedia: Family medicine.
If you experience a health concern, assess its urgency before deciding where to seek care. For routine issues, chronic disease management, and preventive care, contact your family doctor or book a clinic appointment. For urgent but non-life-threatening problems, consider a walk-in clinic. For emergencies—such as chest pain, difficulty breathing, severe bleeding, or signs of stroke—call 911 or go to the nearest emergency department immediately.
We also encourage you to consult provincial health resources, community health centers, and public health agencies for information on local services, health programs, and support networks. Staying informed and proactive about your health is one of the best investments you can make.
If you have questions about our services, policies, or how to access care, please contact Northwood Clinic directly. We are here to support you every step of the way.
To explore common questions about appointments, walk-in care, and preventive services, visit the FAQ. To learn more about our services and care philosophy, return to home page.